Reach VR is a system designed to help people with frozen shoulder stay moving each day with tailored games and exercises that dynamically adapt to users’s movement patterns and pain levels. Reach consists of two components: a virtual reality app that runs on a compatible VR headset, and the Reach Dashboard, an online portal where users can track your results and share your progress with your physical therapist.

For detailed instructions on setup, check out our Reach User Onboarding Guide.

At the beginning of each VR session, Reach will calibrate to the user’s arm length to ensure accurate motion tracking. Periodically, users may be prompted to respond to brief surveys about shoulder health in order to unlock all Reach features. Follow the prompts on your headset to complete any required surveys. Please answer as accurately as possible, as your responses will impact the difficulty and length of gameplay recommended during your session.

No, Reach is not and FDA-approved medical device. Consult with your physical therapist before starting your shoulder health journey.

Reach has not been evaluated by the FDA and makes no claims of curing or rehabilitating any particular pathology. Evidence does show that many shoulder issues can be resolved by movement patterns designed to increase blood flow, which can increase range of motion and strength.

Reach VR will vary the goal activity time each day based on user survey responses and recorded activities. Consult with your physical therapist to understand how Reach VR might fit into your exercise plan.

Login to your account or create an account if you do not have one. From the main dashboard, navigate to Manage My Info. Enter your 6-digit user link code in the appropriate field. Your user link code can be found on the About panel of the Reach VR application.

Login to your account. From the main dashboard, navigate to “My Goals and Progress” to track your progress and view your reports.

Reach VR takes advantage of sensors to track and record the location of your head and arms each fraction of a second. Whereas traditional shoulder health measurements typically involve a range of motion measured with a tool such as a goniometer, Reach VR’s real-time tracking & reporting enables users to visualize and track volume of motion, the arm’s functional range of motion in three dimensions.

Login to your account. From the main dashboard, navigate to Manage My Info. Select the Password and Security link at the top of the page. You may also visit this link to reset your password.